Terms of service

Last updated: February 2026

1. OVERVIEW

This website is operated by PureKtchn.

By accessing this website or placing an order, you agree to be bound by these Terms of Service.

Our store is hosted on Shopify Inc.

2. ELIGIBILITY

You must be at least 18 years old to make a purchase.

By placing an order, you confirm that all information provided is accurate.

3. PRODUCTS

Products may be available in limited quantities.

We aim to display product information accurately but cannot guarantee colours displayed on your device.

Allergen information is provided for each product. If you have allergies or dietary requirements, you are responsible for checking product information before consumption.

Product information is provided for general guidance and does not replace professional advice where relevant.

4. PRICING

Prices are displayed in GBP (£).
All prices include VAT where applicable.

We reserve the right to change prices at any time.

Payment must be made in full at checkout.

5. ORDERS

We reserve the right to refuse or cancel orders where necessary.

If we cancel an order, we will notify you and issue a refund where appropriate.

6. THIRD-PARTY SERVICES

We use third-party providers including payment processors and delivery partners.

We are not responsible for third-party websites.

7. INTELLECTUAL PROPERTY

All website content is the property of PureKtchn and may not be copied or used without permission.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we exclude liability for indirect or consequential losses.

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud
• Rights under the Consumer Rights Act 2015

Your statutory rights are not affected.

9. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, including postal disruption or extreme weather.

10. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

11. CONTACT

hello@purektchn.co.uk